Vanish Media Systems Privacy Policy
Last updated March 2024
Introduction
Vanish Media Systems is committed to protecting the privacy and security of our customers' information. This Privacy Policy outlines how we collect, use, protect, and share information gathered from our SMS services and website visitors. Our goal is to provide you with a seamless experience while respecting your privacy and choices regarding your personal information.
Information Collection and Use
When you opt-in to our SMS service or visit our website, we may collect personal information such as your name, phone number, email address, and any other information you choose to provide. This information is used to:
- Send you appointment reminders, confirmation messages, marketing messages, follow-up messages, customer service messages, and similar communications.
- Improve our products and services based on your feedback and interactions.
Opting Out of SMS Service
You have the right to opt out of our SMS service at any time. To discontinue receiving SMS messages from Vanish Media Systems at any time, you can text "STOP" to (860) 777-1146. Upon receiving your request, we will send a confirmation message, and you will no longer receive any SMS communications from us. If you decide to receive messages again in the future, you can opt back in by following the original signup process.
Assistance with Messaging Program
If you experience any issues with our messaging program or require assistance, please reply with the keyword "HELP". Alternatively, you can reach out directly to our customer support team at support@vanishmediasystems.com or call (860) 777-1146 for more personalized assistance.
Carrier Liability and Message Rates
Please note that carriers are not liable for delayed or undelivered messages. Message and data rates may apply for messages sent to you from us and messages sent to us from you. For specific questions regarding your text plan or data plan, please contact your wireless provider directly.
Information Sharing and Third Parties
In line with our commitment to your privacy, Vanish Media Systems does not sell, share, or disclose your mobile information with third parties or affiliates for marketing or promotional purposes. We may share your information with subcontractors or service providers who assist us in delivering our services, such as customer service, under strict confidentiality agreements.
Privacy Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or relevant laws. We will post any changes to our policy on this page and encourage you to review it regularly.
Contact Us
For any privacy-related inquiries or concerns, please contact us directly at support@vanishmediasystems.com or call (860) 777-1146. We are dedicated to protecting your privacy and ensuring your information is handled responsibly and transparently.